Privacy Policy

At Local.Express, your privacy is very important to us. This Privacy Policy applies to the website, services, and software provided through or in conjunction with Local.Express, which is operated by Express Delivery Group Inc., doing business as Local Express (“LE”), located at 116 N Maryland Avenue, Glendale, California 91206.

Information Collected and Utilized
  • Personal and Financial Information - When you register or sign up for an account with LE, we store the personal information you provide us, such as your profile and license information. Additionally, to service LE accounts, LE and Stores (who fulfill Customer orders for consumer products), and their designated online payment service providers, may accept credit card or financial account information. Any financial data you provide LE is maintained in an encrypted form on secure servers. In certain instances we combine personal and/or financial information with information from other LE services to ensure proper account maintenance and quality service. LE also shares necessary profile information with Delivery Persons for purposes of the Delivery Person providing delivery services, as specified in Terms of Use. You can decline to provide personal and financial information for any services, in which case the services may not be able to be provided to you.
  • Data - Cookies and server logs help us identify your computer, improve your website navigation experience, and monitor traffic and technical functioning of our network and services.
  • Communications - LE stores written communications submitted to LE by Customers, Stores, Delivery Persons, and site visitors. This helps us respond to questions and improve services.
  • Geographic Information. For Delivery Persons and Customers utilizing LE software for deliveries, your computing device can track where you are located, as well as computing profile information (i.e., IP address). Through the software, LE is able to receive such information, which is utilized for delivery and analytical purposes.
  • Product Purchase Information. LE receives consumer product purchase information, which is utilized to provide services, compliance with Terms of Use, and for customer satisfaction and analytical purposes. From time-to-time, LE may contact you with an opportunity or special offer, and you can unsubscribe from such promotional emails via the link provided.
  • Children’s Privacy LE is not a service for children, and LE neither knowingly nor intentionally collects personal information from persons under age 13. If you have knowledge that a person under age 13 has provided personal information to LE, please contact LE at the information provided below.
Information Sharing
  • Certain services may be offered by 3rd parties or affiliates. Personal information that you provide to those 3rd parties or affiliates may be provided to LE in order to service accounts. We apply this Privacy Policy to our receipt of the information. Information collected by a 3rd party or affiliate is governed by their privacy policies. The 3rd party or affiliate may have different privacy practices and policies, which we encourage you to read.
  • In the event we need to use information in a manner different than the purpose for which it is collected, we will ask for your consent prior to such use, and offer you an effective way to opt out of the use of personal information for those other purposes.
  • Only in the following limited circumstances will LE be permitted to share personal information with other companies or individuals for purposes other than those set forth in Terms of Use:
    • When we have your consent. In particular, consent may be requested during account registration, or purchase of a product or service, in order to ensure that a designated and trusted 3rd party or affiliate can process personal information on LE’s behalf, or to ensure quality service or account management.
    • When we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy an applicable law, regulation, legal process (i.e., discovery request) or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, (d) protect against harm to the rights, property or safety of LE, its users or the public as required or permitted by law, or (e) make royalty payments to a third party.
Security and Data Integrity
  • LE employs security and verification measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
  • LE processes personal information in accordance with this Privacy Policy and applicable product-specific or service-specific privacy policies.
  • We take reasonable steps to ensure that the personal information we process is accurate and complete, but we depend on our users to update or correct their personal information whenever necessary.
  • If LE receives a formal complaint, our policy is to contact the complaining party regarding his or her concerns, and where applicable to cooperate with appropriate government authorities, to resolve complaints regarding the transfer of personal data.
Amendments to This Privacy Policy
  • This Privacy Policy may be amended from time to time. Amendments will be posted on this website. Your rights will not be substantially reduced under this Privacy Policy without your consent.
Questions, Comments, Concerns
  • If you have questions, comments, or concerns about this Privacy Policy, please feel free to contact us any time by email, or you can reach us at:

    Local Express
    116 N Maryland Avenue
    Glendale, California 91206
    info@local.express

Last Updated: June 5, 2017

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